FAQ

FAQ's

How would my order be delivered?

Diviski has a tie-up with the best courier service providers to ensure timely delivery. Based on your location and PIN code serviceability partners are aligned.

How much time does it take for my order to process?

It takes 24-48 hours to process and dispatch any package. External factors such as public holidays, weekends, and any other unforeseen circumstances, including force majeure events, may contribute to potential delays.

What are my payment options?

We offer a variety of convenient payment options to enhance your shopping experience: Debit cards, Credit cards, UPI/Wallets, Net Banking.

My money got deducted from the bank, but my order wasnโ€™t placed. What to do?

We ensure that an Order ID is confirmed only once our bank receives the payment from your bank. Sometimes, due to unforeseen reasons, the amount might be debited from your side but wouldn't have been received by us. Please wait for 24 hours for you to get order confirmation or else any deducted amount gets refunded to your payment method within 7-10ย workingย days.

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